You get full access to every feature for 14 days. No credit card is required, and your workspace is kept if you decide to upgrade later.
Yes. Upgrade, downgrade or cancel whenever you like from your billing settings. Changes apply at the next billing cycle and we never charge cancellation fees.
All data is encrypted in transit and at rest, backed up daily and stored in certified data centers. You can export or delete everything with one click.
We do. Eligible startups, students and nonprofit organizations get a significant discount. Reach out with a few details and we will set you up.
Every plan includes email support with a reply in under one business day. Higher plans add live chat and a dedicated success manager.
Absolutely. Import from CSV or connect your current tools, and our migration guides walk you through each step. Most teams are done in an afternoon.
Search the most common questions or filter by topic. Still stuck? A real person replies in under two hours.
Yes. Switch from Settings, Billing at any time. Moving to yearly applies a prorated credit for the rest of your month, and moving to monthly takes effect at the end of your current year.
Workspaces are hosted in Frankfurt or Virginia, your choice at signup. Data is encrypted at rest with AES-256 and in transit with TLS 1.3, and keys rotate every 90 days.
Guests can view and comment on the projects you share with them and never count toward your seat total. Each paid seat includes five guests.
There are native integrations for 60 tools including issue trackers, chat, calendars and storage. Anything else connects through webhooks or the REST API with a personal token.
Export your full workspace as JSON or CSV from Settings, Data. Files come as a zip with the original folder structure. Exports stay available for 30 days after you cancel.
An owner can hand over ownership to any admin from Members. The new owner confirms by email, and billing moves with the ownership.
Registered nonprofits and accredited schools get 50 percent off any paid plan. Apply from the billing page with your registration number.
SAML single sign-on and SCIM provisioning are available on the Business plan and work with every major identity provider.
Most teams import their first project and invite colleagues in under fifteen minutes. Larger workspaces get a guided session with a specialist in the first week.
Can I import from my current tool?
Yes. Importers for the four most common project tools bring over tasks, comments, attachments and assignees, and keep the original creation dates.
Is there a free plan?
The Starter plan is free forever for up to three projects and five members, with no time limit and no card required.
02Plans and billing
What happens when my trial ends?
You drop to Starter automatically. Nothing is deleted, and projects over the limit become read-only until you upgrade or archive them.
Do you charge for inactive members?
No. Members who have not signed in for 30 days are paused and removed from your next invoice automatically.
Which payment methods do you accept?
All major cards, SEPA direct debit, and invoices with 30-day terms on yearly Business plans.
03Privacy and security
Who can see my workspace?
Only members you invite. Our support team can access it only after you grant temporary access from Settings, and every session is logged.
Are you GDPR compliant?
Yes. We sign a data processing agreement on request, store EU workspaces in the EU and list every subprocessor publicly.
04Support
How fast do you reply?
The median first reply is 41 minutes on weekdays. Business plans include a named contact and a four-hour response guarantee.
Do you offer training?
Live training sessions run every Tuesday and Thursday, and recordings are in the help center.
Pick a topic on the left. Each one keeps the questions our merchants ask most, updated every month by the support team.
Getting started
3 questions
Pick a theme, add three products and connect a payment method. The setup checklist on your dashboard walks through each step and usually takes about twenty minutes.
Upload a CSV or connect your old store and we import products, variants, images and inventory counts. Customer accounts can be imported too, with their consent.
No. Every shop starts on a free subdomain. When you are ready, connect a domain you own or buy one in Settings, Domains for 14 dollars a year.
Search answers about billing, security and your workspace. Most questions are answered in under a minute.
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Open Billing, pick the invoice and choose Request refund. Refunds for annual plans are prorated and land on the original card within 5 to 10 business days.
Yes. Upgrades apply immediately and you only pay the difference for the days left. Downgrades take effect at the start of your next cycle.
SAML SSO with Okta, Microsoft Entra ID and Google Workspace is included on the Business plan. SCIM provisioning keeps seats in sync automatically.
Workspaces are hosted in Frankfurt or Virginia, chosen at sign-up. Data is encrypted at rest with AES-256 and in transit with TLS 1.3.
Go to Settings, then Data, then Export. You get a ZIP with CSV and JSON files for every project, plus original attachments, usually within ten minutes.
A seat is any member who can edit. Viewers and guests are free and unlimited, so you can share boards with clients without paying extra.
The REST and GraphQL APIs are available on every plan. The limit is 600 requests per minute per workspace, and webhooks do not count toward it.
Invite guests by email to individual projects. They only see what you share with them and can be removed in one click from the member list.
Most teams connect their calendar and send the first booking link in under ten minutes. Importing past appointments from another tool takes about an hour, and we can do it for you on any paid plan.
Yes. Clients pick a time, enter their name and email, and get a confirmation with a calendar invite. Returning clients are recognized by email, so their history stays in one place.
Google Calendar, Outlook and iCloud sync both ways in real time. Zoom, Google Meet and Microsoft Teams links are created automatically for every booking.
Connect Stripe to collect full payments or a deposit at booking. Payouts arrive on your usual Stripe schedule, and we never add a fee on top of Stripe's own.
You set the rules. Charge a cancellation fee, keep the deposit, or allow free rescheduling up to a cutoff you choose. Clients see the policy before they confirm.
Registered nonprofits and accredited schools get 40% off every plan. Send us proof of status from your workspace settings and the discount applies to your next invoice.
